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Effective Date: [08/01/2025]
We respect your privacy. This Privacy Policy describes how [Tilted Head Ranch, LLC] (“Red Flag Ready,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit our Site, purchase Products, or contact us.
1) Information We Collect
- You provide: name, shipping/billing address, email, phone, order details, support messages.
- Automatically: IP address, device/browser info, pages viewed, referring/exit pages, timestamps, general location (via IP), and similar usage data (via cookies or similar technologies).
- Payments: Processed by our payment processor (e.g., Stripe ). We do not store full card numbers.
- Optional: newsletter sign-ups, product review content, photos you submit.
2) How We Use Information
- Process and deliver orders; provide customer support.
- Operate, maintain, and improve the Site and Products.
- Prevent fraud, enforce Terms, and ensure security.
- Send transactional emails (order confirmations, shipping updates) and—if you opt in—marketing messages you can unsubscribe from anytime.
- Comply with legal obligations.
3) Cookies & Analytics
We use cookies and similar technologies for basic site functionality, remembering cart/session state, and understanding site performance. We may use privacy-focused analytics (Google Analytics, Meta Pixel). You can control cookies in your browser settings, though disabling some cookies may limit functionality.
4) Sharing Your Information
We share personal information with:
- Service providers (ecommerce platform, payment processors, shipping carriers, email/SMS providers, analytics, customer support tools) who process data on our behalf under contracts.
- Legal/Compliance when required by law, to enforce our Terms, or protect rights/safety.
- Business transfers in the event of a merger, acquisition, or asset sale.
We do not sell your personal information for money. If we use targeted advertising or cross-context behavioral advertising, we will provide required disclosures and opt-out mechanisms.
5) Your Choices
- Marketing: Unsubscribe using the link in our emails or by contacting us.
- Cookies: Manage via browser/device settings.
- Account/Order data: Contact us to access, correct, or delete certain information (subject to legal retention requirements).
6) California Privacy Rights (CCPA/CPRA)
California residents have the right to request: (a) access to specific pieces/categories of personal information, (b) deletion, (c) correction, and (d) information about disclosures for business purposes. You also have the right to opt out of “sharing” for cross-context behavioral advertising if applicable. We will not discriminate against you for exercising your rights.
How to submit a request: Email [redflagready@gmail.com] with “California Privacy Request,” include your name, address, and a description of your request. We will verify your identity before responding.
7) GDPR (EEA/UK Visitors)
Legal bases: performance of a contract (orders), legitimate interests (Site security/analytics), consent (marketing cookies), and legal obligations. You may have rights to access, rectify, erase, restrict, object, or port your data. Contact [redflagready@gmail.com]. You may complain to your local supervisory authority.
8) Data Retention
We retain information as long as needed for the purposes above and to meet legal, tax, and accounting obligations. When no longer needed, we delete or anonymize it.
9) Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.
10) Children’s Privacy
Our Site and Products are not directed to children under 13 (or the age required by your jurisdiction). Do not provide personal information about children.
11) International Transfers
If you access our Site outside the U.S., your information may be transferred to, stored, and processed in the U.S. We use appropriate safeguards where required.
12) Changes to This Policy
We may update this Policy from time to time. The updated version will be posted with a new Effective Date.
13) Contact Us
Privacy inquiries: [redflagready@gmail.com]